Privacy Policy

The information contained on this website is for general purposes only. The information contained here within is not intended to diagnose, treat, or to be interpreted as a medical opinion. This site is presented to acquaint the web community with Little Haven, its staff, facilities, and services. It is solely for informational purposes. Any medical information provided here is intended to be of a general nature and believed to be accurate.

HIPPA Privacy Notice

Effective April 18, 2018

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOUR CHILD MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Who will follow this notice?

This notice describes the practices of Little Haven and the practices that will be followed by Little Haven’s workforce members who handle your medical information.

Our pledge regarding your protected health information

Little Haven understands that medical information about your child’s health is personal. We are committed to protecting medical information about them. We maintain our records and conduct our treatment environment with a goal of providing the highest level of protection for your medical information while still providing you with the highest level of medical care. This notice applies to all records of your medical care received or created by Little Haven. The term “your child,” is defined as a child in your care whereby you are the legal parent or guardian of the child.

Your child’s other medical treatment providers (e.g. doctors, hospitals, home health agencies, etc.) may have different policies or notices regarding the use and disclosure of your medical information.

This notice will tell you about the ways in which Little Haven may use and disclose medical information about your child. Your child’s medical information, also referred to as “protected health information” is that information about your child, including demographic information, that may identify you and that relates to your past, present or future physical or mental health information and related health care services.

In this notice, we also describe your rights and certain obligations Little Haven has regarding the use and disclosure of your protected health information. We are required by name to:

• Make sure that medical and other information that identifies you (protected health information) is kept private.

• Give you this notice of our legal duties and privacy practices with respect to protected health information about you.

• Follow the terms of the notice that is currently in effect.

Uses and disclosures for treatment, payment and health care operations

By becoming a patient at Little Haven, you are giving consent for Little Haven to use your protected health information for certain activities, including treatment, payment, and other healthcare operations. Sometimes, you may hear these three activities referred to as “TPO” Treatment, Payment and Healthcare Operations.

First of all, we may use and disclose protected health information about your child so that Little Haven and its medical professionals can treat your child. For example, we may use your child’s past medical information as released by your doctor, to better serve the needs of your child understand the diagnose your child’s present condition or we may provide or seek information regarding your child’s medical condition to a doctor which referred your child to Little Haven for daycare. We may also use and disclose protected health information about your child so that we may be paid for the medical treatment we provide them. For example, we will submit protected health information about your child as required for reimbursement and within the scope of the reimbursement regulations. We may also use and disclose protected health information about your child for Little Haven’s health care operations, in other words, those other tasks that we need to perform to make sure that you are provided the highest quality of medical care. For example, we may use your protected health information to evaluate how we can better meet their needs or we may provide protected health information about your child to an auditor who reviews our books and or procedures so that we can maintain our license to provide medical care services in Texas.

Other uses and disclosures of your protected health information

The following uses of your child’s protected health information may be made without any additional authorization from you. (Not every use or disclosure is listed but be assured that all uses, and disclosures made by Little Haven are only those that are permitted under the law).

Uses and disclosures for reminders

We may use and disclose your medical information including but not limited to: contacting you to discuss patient needs, appointments, for transportation, payment or services. If you request that such communications be made confidentially, please contact our office in writing at: Little Haven, 328 Lorenaly Drive, Suite 100, Brownsville, Texas 78526.

Uses and disclosures to others involved in your healthcare

We may disclose to a member of your family, a relative, a close friend, or any other person you identify to receive your child’s protected health information that directly relates to the child’s medical care. If you are unable to agree or object to this disclosure, we may disclose such information as necessary if we determine that it is in your child’s best interests based on our professional judgment. We may also use or disclose protected health information to notify or assist in notifying a family member, personal representative or any other person that is considered responsible for your child’s care, general condition, or death. Finally, we may use or disclose your protected health information to an authorized public or private entity to assist in disaster relief efforts and to coordinate uses and disclosures to family or other individuals involved in your child’s health care.

Uses and disclosures in emergency situations

We may use or disclose your child’s protected health information in an emergency treatment situation. If this happens, your physician will attempt to obtain your acknowledgment of this Notice as soon as reasonably practicable after the delivery of treatment.

Uses and disclosures for health-related benefits or services

From time to time, Little Haven may use and disclosure protected health information to tell you about certain health related benefits or services that may be of interest to you.

Uses and disclosures required by law

We will use or disclose protected health information about your child when required to do so by federal, state, or local law. The use or disclosure will be made in compliance with the law and will be limited to the relevant requirements of the law. You will be notified, if the law requires us to do so, of any such uses or disclosures. We must make disclosures to you and when required by the Secretary of the Department of Health and Human Services to investigate or determine our compliance with the law.

Uses and disclosures related to communicable diseases

We may disclose your child’s protected health information, if authorized by law, to a person who may have been exposed to a communicable disease or may otherwise be at risk of contracting or spreading the disease or condition.

Disclosures for health oversight activities

We may disclose protected health information to a health oversight agency for activities authorized by law. These activities include, for example, audits, investigations, and inspections. These activities are necessary for the government to monitor the health care system, the delivery of healthcare, government benefit programs, other government regulatory programs and civil rights laws.

Disclosures of abuse or neglect

We may disclose your child’s protected health information to a public health authority authorized by law to receive reports of child abuse or neglect. In addition, we may disclose your child’s protected health information if we believe they have been a victim of abuse, neglect or domestic violence to a governmental entity or agency authorized to receive such information. In such cases, the disclosure will only be made by Texas law.

Disclosures to the food and drug administration

We may disclose your child’s protected health information to a person or company required by the Food and Drug Administration (FDA) to report adverse events, product defects or other problems, biologic product deviations, track products; to enable product recalls; to make repairs or replacements; or to conduct post-market surveillance, as required.

Disclosures for lawsuits and disputes

If you are involved in a lawsuit or a dispute, we may disclose protected health information about your child in response to a court order or administrative order. We may also disclose protected health information about your child in response to a subpoena, discovery request, or another lawful process by someone else involved in the dispute, but only if efforts have been made to tell you about the request or to obtain an order protecting the information requested.

Disclosures to law enforcement

We may release protected health information if asked to do so by a law enforcement official, in response to a court order, subpoena, warrant, summons, or similar process. Other related disclosures may include disclosures relating to individuals who parents and or guardians who are Armed Forces personnel, to national security and intelligence agencies, as well as disclosures to authorized federal officials for the protection of the President of the United States or other authorized persons or foreign heads of state.

Disclosures to coroners, funeral directors, and organ donation

We may disclose protected health information about your child to a coroner or medical examiner for identification purposes, ,determining the cause of death, or for the coroner or medical examiner to perform other duties required by law. We may also disclose protected health information about your child to a funeral director to permit the funeral director to carry out legal duties and may do so if death is reasonably anticipated. Your child’s protected health information may also be disclosed for certain organ donations to which you may have agreed.

Disclosures for research

We may disclose your child’s protected health information to researchers when their research has been approved and protocols have been established to ensure the privacy of your information. We may also disclose a limited set of your child’s information, as allowed under the law, for research purposes.

Disclosures related to criminal activity

We may disclose your child’s protected health information, consistent with federal and Texas laws, if we believe that the use or disclosure is necessary to prevent or lessen a serious or imminent threat to the health or safety of a person or the public, or if it is necessary for law enforcement authorities to identify or apprehend an individual.

Disclosures for Workers’ Compensation

We may release protected health information about your child for Workers’ Compensation or similar programs. These programs provide benefits for work-related injuries or illnesses.

Your rights regarding protected health information about your child

Right to inspect and copy

You have the right to inspect and copy protected health information that may be used to make decisions about your child’s medical care. Usually, this right includes both medical and billing records. You must submit your request in writing. If you request a copy of the information, we may charge a fee for the costs of copying, mailing or other supplies associated with your request. Your request to inspect and copy your child’s information may only be denied in very limited circumstances, and you have a right to request that any such denial be reviewed.

Right to request restrictions

You have the right to request that we restrict the use and disclosure of your child’s protected health information for treatment, payment, and health care operations. We are not required to agree to your request. If we do agree, we will comply with your request unless the information is needed to provide your child emergency treatment.

To request restrictions, you must make your request in writing to Little Haven, 328 Lorenaly Dr., Suite 100, Brownsville, Texas 78526. In your request, you must tell us:

•     What information you want to limit
•     Whether you want to limit our use, disclosure, or both.
•     To whom you want the limits to apply.

Right to confidential communications

You also have the right to request to receive private health information communications by alternative means or at alternative locations. For example, you can ask that we only contact you at work or by mail. To request confidential communications, you must make your request in writing to Little Haven, 328 Lorenaly Dr., Suite 100, Brownsville, Texas 78526. We will not ask you the reason for your request. We will accommodate all reasonable requests. Your request must specify how or where you wish to be contacted.

Right to amend

If you feel that the protected health information we have about your child is incorrect or incomplete; you have the right to request that your child’s protected health information be amended. Only the health care entity (e.g., doctor, hospital, clinic, etc.) that created your protected health information is responsible for amending it. For more information regarding the procedures for submitting such a request, contact Little Haven, 328 Lorenaly Dr., Suite 100, Brownsville, Texas 78526.

Right to an accounting of disclosures

You have a right to an accounting of disclosures of your child’s protected health information, for purposes other than treatment, payment or healthcare operations by Little Haven or any of the people or companies who perform treatment, payment or healthcare operations on our behalf. To request this list of disclosures we made of protected health information about you, you must submit a request in writing to: Little Haven, 328 Lorenaly Dr., Suite 100, Brownsville, Texas 78526. Your request must state a time period, which may not be longer than six (6) years prior to the date of your request and may not include dates before April 18, 2018. Your request should indicate the form in which you want the list (for example, on paper or electronically). You will be charged for photocopying.

Right to a paper copy of this notice

You have the right to a paper copy of this Notice. You may ask us to give you a copy of this notice at any time.

You may obtain a copy of this Notice at our website: https://www.littlehavenppecc.com. To obtain a paper copy of this Notice, contact c.

To learn more about these procedures, or to make any of these requests, you should contact our Office Manager at 956-350-5437

Changes to this notice

Little Haven reserves the right to change this notice. We reserve the right to make the revised or changed Notice effective for protected health information we already have about your child, as well as any information we create or receive in the future. We will post a copy of the current Notice on Little Haven website https://www.littlehavenppecc.com. The Notice will contain, in the top right-hand corner, the effective date.

Complaints

If you believe your child’s privacy rights have been violated and/or that Little Haven has not followed this policy, you may file a complaint with Shubra Sharma President or with the Secretary of the Department of Health and Human Services.

To file a complaint with Shubra Sharma, contact: Little Haven, Office Manager, at 956-350-5437. All complaints must be submitted in writing. You will not be penalized for filing a complaint.

Other uses of protected health information

Other uses and disclosures of your child’s protected health information not covered by this notice or the laws that apply to Little Haven will be made only with your written permission (“authorization”). If you provide us permission to use or disclose protected health information about your child, you may revoke that permission, in writing, at any time. If you revoke your permission, we will no longer use or disclose protected health information about your child for the reasons covered by your authorization. You understand that we are unable to take back any disclosures we have already made with your permission, and that we are required to retain our records of the medical treatment or other services that we have provided to your child.

Privacy Policy

This privacy policy discloses the privacy practices for littlehavenppecc.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

2. What choices are available to you regarding the use of your data.

3. The security procedures in place to protect the misuse of your information.

4. How you can correct any inaccuracies in the information.

This website uses cookies. By using this website, you are agreeing to this policy and consent to accept and use of cookies in accordance with the terms of this policy.

Information Collection, Use, and Sharing

Little Haven is the sole owners of the information collected on this site.

Little Haven may collect, store and use the following kinds of personal information:

1. Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation);

2. Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services, which is not considered confidential by HIPAA;

3. Information that you provide for the purpose of registration;

4. Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters; and

5. Any other information that you choose to send to us;

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with the terms of this privacy policy.

We will use your information to respond to you, regarding the reason you contacted us. We may share your information with another third party outside of our organization, if necessary to fulfill your request (e.g. to ship an order) or to facilitate our organization in managing our website.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, or new products or services.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

1. See what data we have about you, if any.
2. Change/correct any data we have about you.
3. Have us delete any data we have about you.
4. Express any concern you have about our use of your data.

Security

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information

We will store all the personal information you provide on a secure (password and firewall-protected) servers.

Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Orders

We will not accept doctors’ orders via this website until further notice. This website is not protected by a secure socket layer, which means the information obtained is not encrypted.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

We do not honor the Do Not Track (DNT) web browser privacy preference at this time.

Sharing

We share aggregated demographic information with our partners and agents; And:

We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services should this become necessary. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order. And:

We may partner with another party to provide specific services. We will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Disclosures

We may disclose your personal information to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this privacy policy.

In addition, we may disclose your personal information:

1. To the extent that we are required to do so by law;
2. In connection with any ongoing or prospective legal proceedings;
3. In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
4. To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
5. To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Links

This web site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

Effective: April 18, 2018

If you feel that we are not abiding by this privacy policy, you should contact us immediately via the email address or phone number given on our website (littlehavenppecc.com).